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Event icon · error

This Error Event is part of Service Information Events.

Event ID · 403400

"Service Information failed"

Overview

The error message Failed on Service info indicates that the Service Information Action has failed to obtain properties of the specified Windows service. Additional reasons for the failure are displayed along the error message.

Event examples

See some examples of the Failed on Service info Event messages:

  • Task "Query Essential Services" Action "Service Information" failed on "SQL Server (MSSQLSERVER)". The specified service does not exist. [os:1243; aw:4]
  • Action "Service Information" failed on "SQL Server (MSSQLSERVER)". The specified service does not exist as an installed service. [os:1060; aw:35]

Syntax reminder

The Service Information Action may fail with a "syntax" error if no input is provided (an empty string) or some special characters (symbols that are not allowed in service names) are used. See an actual error message:

  • The filename, directory name, or volume label syntax is incorrect. [os:123]

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