Overview
The error message is shown when the Remote FTP Command Action fails to execute a remote command.
The provided command is not executed, in contrast to the Event 338402 when the command is executed but a return code is greater than the defined error threshold value.
Event examples
See some examples of the Remote FTP command failed Event messages:
- Action "Remote FTP Command" failed. Operation not supported. [aw:27]
- Action "Remote FTP Command" failed for "CDUP".
Solution
Make sure that you have selected the correct remote protocol. Only the FTP and FTPS protocols support remote FTP commands.
It is also possible that an FTP protocol on the remote server is configured to not allow an additional FTP session necessary for remote command execution. Consult your server administrator or server documentation for further help.
Still have a question?
If you have any questions, please do not hesitate to contact our support team.