Overview
The error indicates that Move Remote File Action has failed to move particular file from source to destination directory.
Cause
Some possible causes are—file with such name does not exist in specified path or directory with such name already exists in destination directory; the user account has no read or write permission for specified path.
Event examples
See some examples of the Could not move file Event messages:
- Could not move file. Connection is closed or not found.
- Could not move file. Server failed to fulfill the request. The system cannot open the file. [os:4]
- Error moving file. Command "mv -f" failed with return code 1 and error message. mv: cannot overwrite non-directory "/home/ubuntu/file.txt" with directory "/home/ubuntu/dir".
- Error moving file "/dir" to "/file.txt". Cannot create a file when that file already exists.
- Error moving file "/s3/dir" to "/s3/file.txt". Operation not supported.
- Error moving file "/dir" to "/file.txt". 403 Forbidden.
- Could not move file. Command "ls -la -d" failed with return code 2 and error message. ls: cannot access "/usr/invoices/id332874.pdf": No such file or directory.
- Could not move file. Working on "/usr/acc/invoices". No such file or directory. Error message from server: No such file. The system cannot find the file specified. [os:2]
- Could not move file. Working on "/crm/docs/x2024". Access denied. Extra Details: RequestId: 2A2270BC2AFCF844, HostId: rZUIykt4W32U…
- Could not move file. Working on "/files/temp". Could not retrieve file information. The system cannot find the path specified.
- Task "Digital move" Action "Move Remote File" could not move file. Error moving file "/space-2024/file.txt" to "/space-24/file.txt". Reduce your request rate.
Notes
If Move Remote File fails with Lost connection. Disconnected from server error message, check stateful FTP firewall settings for a simple solution.
When request rate limits are exceeded on DigitalOcean Spaces, you usually receive the Reduce your request rate error. The limits are imposed by DigitalOcean and they start from 750 requests per second for some transactions, while 5 requests per 5 minutes for others.
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