This Error Event is part of File & Folder Watcher Events.
Event ID · 10401
Overview
The error indicates that File & Folder Watcher Trigger has failed to perform its operations. This indicates a system state which renders File & Folder Watcher inoperative.
Rarely, some antivirus software may interfere with correct functioning of Automation Workshop. To test whether that is the case, try to temporarily disable the antivirus application. If possible, add Automation Workshop to antivirus whitelist.
Also, as a solution it might be tried to restart the computer and, if the problem persists, to contact system administrator.
Event examples
See some examples of the Watcher failed Event messages:
- Failed. Error: Access is denied. [os:5, aw:6]
- Failed. Error: Thread failed: 2. The filename, directory name or volume label syntax is incorrect. [os:123, aw:6]
Note
File & Folder Watcher Trigger may fail to operate successfully if the watched folder is on a specific NAS (with unsupported Samba implementation) or some cloud-based solution like Amazon Cloud Drive or AT&T Cloud Storage.
Ask for more…
If you have any questions, please do not hesitate to contact our support team.