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Event icon · error

This Error Event is part of Connect to DigitalOcean Spaces Events.

Event ID · 325400

"Could not connect to DigitalOcean Spaces endpoint"

Overview

The error message indicates that connection to the DigitalOcean Spaces endpoint is not established. Any subsequent Actions on the DigitalOcean Cloud will fail until a reconnection attempt is made.

Event examples

See some examples of the Could not connect to DigitalOcean Spaces endpoint Event messages:

  • Could not connect to "fra7.digitaloceanspaces.com". Error: Host "fra7.digitaloceanspaces.com" does not exist. Could not resolve hostname "fra7.digitaloceanspaces.com": No such host is known. Connection failed.
  • Could not connect to "tor1.digitaloceanspaces.com". Error: ErrorNoSuchBucket. Extra Details: BucketName: test-space-can, RequestId: tx000000000000020352db7-0061890071-52a144a1-tor1c, HostId: 52a144a1-tor1c-tor1-zg02. Connection failed.
  • Could not connect to "ams2.digitaloceanspaces.com". Error: Password is set, but Username is not.
  • Could not connect to "fra1.digitaloceanspaces.com". Error: Session has unexpectedly closed.

Solution

The error may be caused by connectivity issues such as firewall or antimalware whitelisting. Make sure that the local machine can connect to the remote server—no firewall is blocking outgoing connections on the client, and that the region.digitaloceanspaces.com or spacename.region.digitaloceanspaces.com endpoint is reachable from your network.

Double check that your provided Spaces access keys (key & secret) are valid and are in supported format. To pinpoint the problem, enable the connection debugging option.

Availability

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Need a helping hand?

If you have any questions, please do not hesitate to contact our support team.