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Errors, warnings, messages

Log Manager provides comprehensive information on all user and Task execution events. Each successfully or erroneously performed operation is assigned a specific Event ID that allows identifying the particular event type.

Event ID can further be used to track the problems within system or Task design, facilitate getting support and finding issue related information.

Automation Workshop Manager events are taking place either when user works with Task files (e.g., creating, editing, deleting Tasks) or in relation to connection between Automation Workshop Manager and Service.

Triggers are causing events when being initialized by Service or triggered upon meeting their specified conditions.

Actions are causing events when being executed either manually by user or automatically by preconfigured Triggers.

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Errors

An Error Event is the outcome of particular process that precludes successful termination of the Task. Depending on number of Triggers and Actions, Error Event indicates that automatic execution of the Task is partially or fully defected and may require user intervention to locate the cause of malfunction.

Warnings

A Warning Event is the outcome of particular process that mostly is characterized by successful execution of Task's primary objectives. However, Warning Event indicates that execution of some, less important, processes failed to comply successful termination criteria and user assistance in Task reviewing is recommended.

Info messages

A Information Event is successful outcome of Task execution characterized by nonoccurrence of any errors. As indicator of fully successful termination of the Task, Information Events are merely logged and provide information on operations of Automation Workshop, that do not require other user assistance than for reviewing and debugging purposes.

Additional troubleshooting steps…

Typically, Task failures arise from configuration issues or overlooked conditions and edge cases. These problems can often be resolved by adjusting the Task (Triggers, Actions, their parameters) to account for various scenarios, such as unexpected input formats, missing folders, or network connectivity issues.

While rare, even robust applications like Automation Workshop may encounter errors. If a failure occurs, the first step is to consult the Log Manager. Filter for warnings and errors, then carefully analyze both Automation Workshop-specific and standard Windows error messages.

If the issue persists, examine the Windows Event Log (accessible through Event Viewer) for any errors related to the Automation Workshop Service and Agent. These entries often include standard operating system errors, providing context that can help identify the root cause of the problem.

By systematically reviewing these logs and error messages, you can efficiently diagnose and resolve most issues, ensuring smooth operation of your automated workflows.

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If you have any questions, please do not hesitate to contact our support team.